For Multi-Location Businesses

One On-Site IT Partner. Every Canadian Location.

Nationwide field IT support for companies with 5+ locations.

Give your IT team one point of contact for on-site dispatch, after-hours support, vendor coordination and incident tracking — without building an internal field team.

Pixel art Mario character on a wall next to an arcade game machine in a dimly lit room.
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Trusted to support multi-location organizations across Canada

  • 25+ Years Supporting Cineplex

  • 250+ La Vie en Rose Locations Supported

  • 24/7 Coverage Across Major Canadian Cities

  • Nationwide Technician Network

Techni-Connection has been support [Cineplex] for 20+ years now!
— Mr.Cineplex

The Canadian Field IT Network

Use us on demand. Expand when it makes sense. Standardize when you’re ready.

Whatever it is, the way you tell your story online can make all the difference.
— Quote Source

1. On-Demand Support

Hands-on IT support when and where you need it.

  • No long-term contract

  • Dispatch technicians as needed

  • One point of contact for every visit

2. Nationwide Support

A consistent field support network across your Canadian locations.

  • Vetted technician network across Canada

  • Technicians trained on your environment and procedures

  • Priority dispatch with consistent service standards

3. Managed IT Services

Extend your internal IT team with ongoing on-site support.

  • Dedicated IT support

  • Ongoing on-site maintenance, projects and support

  • We handle all IT infrastructure

Documented Results

Case Studies

check what we do

Service Level: Nationwide Support

How we keep Cineplex cinema’s supported for 25+ Years

Techni-Connection has provided nationwide field IT support across Cineplex’s 150+ Locations

Read More >

Service Level: Managed IT

Deploying Cegid POS Across 250+ La Vie en Rose Locations

We provided the full implementation, on-site & remote support, required to deploy and support a large-scale POS rollout.

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Service Level: Managed IT

Keeping Revenue-Generating Arcade Systems Running Across Splitsville

We provide on-demand field technicians to troubleshoot and support those systems

Read More >

One support process between corporate IT and the field.

Your internal team remains in control.

TechniConnection extends its reach.

01
Site Manager
An issue happens at the location.
02
Corporate IT
The issue is reviewed.
03
TCI
When hands-on support is needed, your team calls us.
Dispatch On-Site Support Vendor Coordination Incident Tracking Reporting
04
Resolution
The issue is resolved and updates are sent back to IT.

Keep your Revenue-Generating Equipment Supported

Stop waiting until all your machines are out-of-service to call in a technician. Your customers notice that. Your balance sheet shows that.

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