#1 Arcade & Entertainment IT Support in Montreal
Reliable, Fast, Bilingual Support for Montreal’s Biggest Venues.
Trusted by Industry Leaders Across Quebec
We are the technical backbone for The Rec Room, and Montreal’s busiest family entertainment centers.
When thousands of players are on the floor, downtime isn't an option. We provide the same enterprise-grade reliability to every venue we service. No matter the size…
If we can keep a 50-machine Cineplex arcade running during a Saturday night blockbuster rush, we can handle your venue with ease.
Complete Technical Lifecycle Management
Seamless Payment Integration
Total sync for Embed, Intercard, and Sacoa. We ensure your card readers never lose connection with the server, so you never miss a transaction. If they can’t tap, you don’t get paid—we make sure they can always tap.
Rapid Staging & Setup
From unboxing to "First Play," we handle the heavy lifting for units from Raw Thrills, Adrenaline, and Bay Tek. We manage the electrical, mounting, and calibration so your new investment starts generating ROI the hour it hits the floor.
Result: No lag, no mid-game crashes, and zero frustrated players
24/7 Arcade IT Support
Arcade problems don’t follow business hours. We provide 24/7 arcade IT support to diagnose and resolve issues fast — remotely or on-site — so your machines stay online and your revenue doesn’t stop.
Bilingual Technical Mastery
We offer full support in French and English. Learn how to handle basic issues, prevent common failures, and know when to escalate. That means fewer emergency calls and smoother daily operations.
"Playoff-Ready" Uptime
We prepare your systems for the city’s peak seasons. From new machine installs to full arcade system setups, we handle arcade installation and ongoing maintenance.
Payments That Never "Tilt"
A broken card reader is a lost sale. We ensure your readers never lose connection to the server, so your customers can always "Tap to Play" even during the city's busiest nightlife rushes.
Reduce Arcade Downtime
Our systems and processes are designed to prevent repeat failures. With proactive arcade IT maintenance, issues are identified early before they become revenue-stopping problems. Fewer outages, smoother operations.
EMERGENCY SUPPORT
When a machine goes down during peak hours, every minute matters. We offer emergency arcade IT support to diagnose and resolve critical issues fast — remotely or on-site. Less downtime means more revenue protected.
Serving the Entire Greater Montreal Area & Quebec
We provide arcade installation & support across Canada, whether you’re opening a new venue or expanding an existing one. From machine setup to network and POS integration, everything is installed correctly the first time. Nationwide coverage, consistent quality.
Is your Montreal venue ready for the next rush?
Don't wait for a card reader to fail during a Saturday night.
Book your Free Montreal Site Audit today and let our experts ensure your arcade is as reliable as a championship team.
You can contact us via email at: info@techniconnection.com
Frequently Asked Questions
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Yes. Every technician and support representative at Techni-Connection is fluent in both French and English. Whether we are training your floor staff in the Plateau or providing technical documentation for your management in Quebec City, we ensure there are zero language barriers in your operations.
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Our primary service hub is located in Dorval, giving us immediate access to Highway 20, 13, and 40. This strategic location allows us to guarantee emergency on-site response times of under 4 hours for the Island of Montreal, the South Shore (Brossard/Longueuil), and the North Shore (Laval).
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Absolutely. We specialize in high-density "Enterprise" arcade environments. We understand that during a movie premiere, even 10 minutes of downtime is a significant revenue loss. Our systems are built to handle the "Game 7" pressure of Montreal’s busiest entertainment nights.
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Yes!
While our main office is in Montreal, we support entertainment centers across the entire province of Quebec. Through remote monitoring and our network of local technicians, we can troubleshoot your card readers or game servers from Sherbrooke to Quebec City without you having to wait days for a fix.
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Yes. Techni-Connection specializes in IT support for arcade machines and gaming systems, including connectivity issues, network integration, system monitoring, and troubleshooting related hardware and software environments.
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Absolutely. Techni-Connection provides centralized IT support for multi-location and franchise entertainment businesses across Canada, ensuring consistent service, documentation, and response times at every site.
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Yes. We offer a hybrid IT support model, combining remote troubleshooting with on-site technician dispatch when hands-on support is required for arcade or entertainment systems.
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Outsourcing IT support allows entertainment businesses to reduce downtime, lower operating costs, and access specialized expertise without maintaining an in-house IT team. Techni-Connection provides scalable support designed specifically for entertainment operations.
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You can contact Techni-Connection directly through our website to discuss your arcade or entertainment IT needs. We provide custom support plans based on your systems, locations, and operating hours.